The FAQ Block is a block designed to proactively address customer inquiries, reduce support friction, and enhance the overall checkout experience through targeted, configurable questions and answers.
Feature Architectural Overview:
Strategic Positioning:
- Seamlessly integrated within checkout customization interface
- Dynamically configurable informational module
Configurability Dimensions:
1. Content Management
- Support for up to 5 distinct question-answer pairs
- Fully customizable questions, answers and title of the faq
- Intelligent blank-state handling
2.Comprehensive Customization
- Global FAQ title configuration
- Individual question and answer definition
- Flexible content management approach